You may need to move the panel and the license from one server to another when upgrading your hardware or when changing the license version. 

To do so:

  1. Import user data from the old server to the new one.
  2. Assign the software license to the new server. 

Step 1. Import user data

  1. Before you start the import process,  activate a separate license for the new server. Follow the installation guide to install and activate a trial version. 

  2. Import your users to the new server. 

Step 2. Assign the license to the new server

  1. After you have imported all the users to the new server, log in to the Client area where you ordered the license. 
  2. Delete the trial license from the client area.
  3. Open the configuration form of the commercial license and specify the IP address of the new server.
  4. If you upgrade or change the product version (eg. from ISPmanager 4 to 5 or from Lite to Business) you also need to change the tariff plan in the Client area. For more information about how to do so, please contact your license provider.
  5. Update the license file. Go to  HelpAbout program → click on Update license. Or run the command to update it manually:

    /usr/local/mgr5/sbin/licctl fetch mgrName

    mgrName is a short name of the control panel:

    • ispmgr — ISPmanager;
    • billmgr — BILLmanager;
    • vmmgr — VMmanager KVM or Cloud;
    • vemgr — VMmanager OVZ;
    • dcimgr — DCImanager;
    • ipmgr — IPmanager;
    • dnsmgr — DNSmanager.