Ispmanager 6 business documentation

Auto-responder

 

An auto-responder allows you to set up automated replies to incoming email. This feature can be useful for confirming the receipt of mail. 

To set up an auto-reposnder:

  1. Go to Domain Mail domains → Mailboxes Auto-responder settings or Accounts Mailboxes Auto-responder settings.
  2. In the From field enter the email address that will be used as a sender email in the auto-responder message.
  3. Enter the email Subject.
  4. Enter the Message.
  5. In the Attach file field attach a file for your message. Specify a directory which is relative to the user directory. E.g. if the user directory is "/var/www/user/data", and the path to the file is "/file", the file "/var/www/user/data/file/" will be attached.
  6. Enable the option Enable auto-responder.
  7. Click Ok.
Details

The auto-responder is processed once in 24 hours for every sender. This helps to prevent multiple messages when one auto-responder sends a reply to the other. The time of the last reply is defined by the log.