ISPmanager 5 Lite Documentation

Support stages

ISPSystem

Support for ISPmanager 5 Lite is divided into three stages:

  • GA (General availability) — main support stage;
  • LTS (Long-term support) — limited support stage;
  • EOL (End-of-life) — the last stage of support.

The duration of each stage is determined by the stages of the software life cycle for ISPmanager 5 Lite.

Software life cycle


Stage

Software updates

DocumentationStart

GA

  • New features development
  • Fixing errors and vulnerabilities
Provided and updated in full scope

Q4 2013

LTS
  • Improvements related to changes in legislation
  • Fixing critical errors and vulnerabilities, except those related to unsupported versions of operating systems (OS). Read more about supported OS in Server requirements.
  • New features are not developed
Provided and updated in full scope04/14/2021
EOLNot providedProvided in full scope, no updates are released01/01/2022

Note

Licenses purchased prior to 10.00 UTC April 8, 2021, will be supported for the LTS stage until the end of the license period. If the license was purchased after, support will be provided for it until and including December 31, 2021.

Technical and advisory support


Technical and advisory support for ISPmanager 5 Lite is provided according to the Support rules.

Technical support is only available for:

  • the latest two stable versions of the product;
  • intermediate beta versions of the product released no earlier than the previous to current stable version.

For information about the current stable version, see the changelog of ISPmanager.

Note

We recommend that you use a stable version of ISPmanager.

Advisory support is provided for all versions of ISPmanager 5 Lite until the EOL stage.

Note

ISPsystem is not responsible for any possible threats to your network security caused by using an outdated version of ISPmanager software.

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