Support of DNSmanager includes three stages:
- GA (General availability) — main support stage;
- LTS (Long-term support) — limited support stage;
- EOL (End-of-life) — support withdrawal stage.
The duration of each step is determined by DNSmanager life cycle stages.
| Stage | Software updates | Technical support | Documentation | Start |
|---|
GA | - Expansion of functionality
- Fixing errors and vulnerabilities
| Provided in full | Provided in full | Q1 2013 |
| LTS | - Modifications related to changes in legislation
- Fixing critical errors and vulnerabilities, except those related to the use of unsupported versions of operating systems (OS). Read more about the supported OS in Hardware requirements.
- Expansion of functionality is not provided
| Consulting and technical support is provided within the current product functionality. | Provided in full | Q2 2020
|
EOL | Not provided | Technical support is provided only as part of the migration to DNSmanager 6
| Provided in full, no updates are released
| 01/02/2024 |