Migration from DNSmanager 5 to DNSmanager 6

There are two ways to transfer data from DNSmanager 5 to DNSmanager 6:

install DNSmanager 6 on the server with DNSmanager 5. The installation script will automatically transfer data from DNSmanager 5. The control panel will be reconfigured to work with DBMS MySQL and the DNS server;
install DNSmanager 6 on the new server and transfer a DNSmanager 5 database dump.

When you upgrade to DNSmanager 6, your branding settings are not saved.

Preparation

Supported OS

If you plan to install DNSmanager 6 on a server with DNSmanager 5, make sure that DNSmanager 6 supports the server OS. Read more in Server requirements.

If the OS is not supported, transfer the control panel to a server with a supported OS following the instruction in the DNSmanager 5 documentation.

Licensing

To install DNSmanager 6, you need a license key. If you purchased DNSmanager 6 from ISPsystem, you can view this information in your personal account at eu.ispsystem.com in the Licenses section → select DNSmanager 6 license → LIcense key field .

Disabling DNSSEC

The current version of DNSmanager 6 does not support DNSSEC secured domains migration. To disable protection:

Delete all DS records from the parent domain zone.
No earlier than two hours after that, delete the domain zone signatures: Account Management → Domain names → select the domain → Edit button → enable the Delete sign option → Ok.
Disable DNSSEC support: Settings → Global settings → disable the DNSSEC support option → Ok.

Installing DNSmanager 6 on the server with DNSmanager 5

Install DNSmanager 6 following the instructions in the article Installation. If the following message is displayed: DNSmanager5 found. Do you want to migrate data from it to DNSmanager6?(y/N), press y.

Installation script performs the following:

Installs DNSmanager 6 and additional software packages.
Blocks DNSmanager 5.
Creates a dump of the database and all namespaces from DNSmanager 5. The dump is saved in the directory /opt/ispsystem/dnsmanager6/dump/.
Imports the database dump into DNSmanager 6 and clears the database cache.
Restores namespaces from the dump.

Transferring a DB dump to the server with DNSmanager 6

On a server with DNSmanager 5:
1. Prepare a dump generation utility:
  1. Install the utility build software:
```
yum install coremanager-devel
```
    BASH
  2. Download the source code of the utility and build it:
```
cd /usr/local/mgr5/src && \
wget https://download.ispsystem.com/extras/dnsmanager/backuptool.tar.gz && \
tar -xvf backuptool.tar.gz && \
cd /usr/local/mgr5/src/backuptool && \
make centos-prepare && \
make dist DISTDIR=/usr/local/mgr5
```
    BASH
2. Generate a dump:
  1. Block the control panel:
```
/usr/local/mgr5/sbin/mgrctl -m dnsmgr -l
```
    BASH
  2. Start the dump generation:
```
/usr/local/mgr5/sbin/backuptool --command dump --dump-dir /usr/local/mgr5/dump
```
    BASH
  3. Unblock the control panel:
```
/usr/local/mgr5/sbin/mgrctl -m dnsmgr -u
```
    BASH
3. Copy the contents of /usr/local/mgr5/dump/ directory to the /opt/ispsystem/dnsmanager6/dump/ directory of the server with DNSmanager 6.
4. Copy the config file /usr/local/mgr5/etc/dnsmgr.conf to the /opt/ispsystem/dnsmanager6/etc/ directory of the server with DNSmanager 6.
5. Copy all files from the /usr/local/mgr5/var/userconf/ directory to the /opt/ispsystem/dnsmanager6/var/userconf/ directory of the server with DNSmanager 6.
On a server with DNSmanager 6:
1. Remove, if present, from the configuration file /opt/ispsystem/dnsmanager6/etc/dnsmgr.conf:
  1. parameters of PowerDNS connection — PdnsConfigDir, PdnsDBHost, PdnsDBUser, PdnsDBPassword;
  2. parameters of DB connection — DBType, DBHost, DBUser, DBPassword, DBName.
2. The dump file contains the IP addresses of the server with DNSmanager 5:
  - to use the new IP addresses, replace the old IP addresses with the new ones in all dump files;
  - to migrate IP addresses to a new server with DNSmanager 6, do not change them in the dump files.
3. Block the control panel:
```
/opt/ispsystem/dnsmanager6/sbin/mgrctl -m dnsmgr -l
```
  BASH
4. Prepare the database:
```
mysql -e 'DROP DATABASE dnsmgr; CREATE DATABASE dnsmgr'
```
  BASH
5. Restore the dump:
```
/opt/ispsystem/dnsmanager6/sbin/backuptool --command restore --dump-dir /opt/ispsystem/dnsmanager6/dump
```
  BASH
6. Delete the DB cache:
```
rm -rf /opt/ispsystem/dnsmanager6/var/.db.cache.*
```
  BASH
7. Unblock the control panel:
```
/opt/ispsystem/dnsmanager6/sbin/mgrctl -m dnsmgr -u
```
  BASH
8. For the first namespace, we recommend using the default view pdns. To do this, change the IP address in the dump/dns.dump.json file to the first IP address of the interface:
  dump/dns.dump.json
```
[
   {
      "allowtransfer" : "127.0.0.1 185.48.237.3",
      "destip" : "1.1.1.1", // IP-адрес view по умолчанию
      "enabled" : true,
      "name" : "reseller.ru", // имя view по умолчанию
      "zones" : [
      	...
      ],
      ...
   }
]
```
  BASH
9. Add parameters to etc/dnsmgr.conf to use the default view first namespace from dump/dns.dump.json:
```
DefViewUsable yes
DefViewAlias reseller.ru
```
  CODE
10. Run the data recovery of the DNS server:
```
/opt/ispsystem/dnsmanager6/sbin/mgrctl -m dnsmgr restore_dns bind_ip=on
```
  BASH
  The recovery time depends on the number of namespaces and can take from a few seconds to an hour.
Block the control panel on the server with DNSmanager 5:
```
/usr/local/mgr5/sbin/mgrctl -m dnsmgr -l
```
BASH

Actions after migration

License activation

Log in to the control panel using the URL https://<your_domain>:1501/dnsmgr and enter the license key.

Verifying namespaces

Check the status of running namespaces:
Default namespace
```
systemctl status pdns
```
CODE
Users namespaces
```
systemctl status "pdns@*"
```
CODE
If the services are stopped, start them:
Default namespace
```
systemctl start pdns
```
CODE
Users namespaces
```
systemctl start "pdns@<view>"
```
CODE
Comments
<view> — namespace
If the output of the command contains errors, run diagnostics with the journalctl utility:
```
journalctl -xe
```
CODE
To fix the errors, check that the PowerDNS configuration files are correct and restart the namespaces:
Default namespace
```
systemctl start pdns
```
CODE
Users namespaces
```
systemctl start "pdns@<view>"
```
CODE
Comments
<view> — namespace

Verifying DNS records

Check for errors when migrating DNS records:

zgrep "got error while restoring" var/dnsmgr.log

CODE

zgrep "got error while restoring" var/logs/dnsmgr.log*

CODE

Enter the records or zones from the error message manually through the DNSmanager control panel interface.

error example

Aug 24 03:50:05 [12784:12] dnsmgr WARNING got error while restoring record 'fft.ru.' for zone 'fft.ru': Type: 'exists' Object: 'dns_record' Value: 'fft.ru. TXT  v=spf1 redirect=_spf.yandex.net'

CODE

Possible errors

ERROR notconfigured(def_view_no_action): An error occurred while executing the request

This error may occur at the stage of database conversion or when restoring the DNS server data. The error means that there is a namespace in the dump that will run on the default server IP address and will be considered the default namespace.

Solution:

Determine the default server IP address:

ip addr

CODE

Example output

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host 
       valid_lft forever preferred_lft forever
2: eth0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UP group default qlen 1000
    link/ether aa:bb:cc:dd:ee:ff brd ff:ff:ff:ff:ff:ff
    inet 172.31.48.152/32 brd 172.31.48.152 scope global noprefixroute eth0
       valid_lft forever preferred_lft forever
    inet 172.31.48.153/32 brd 172.31.48.153 scope global noprefixroute eth0
       valid_lft forever preferred_lft forever

CODE

Save the first IP address from the network interface settings. In the example above, it is IP address 172.31.48.152.

Find the saved IP address in the destip parameter of /opt/ispsystem/dnsmanager6/dump/dns.dump.json file.
Example file
```
[
   {
      "allowtransfer" : "127.0.0.1",
      "destip" : "172.31.48.152",
      "enabled" : true,
      "name" : "ns.example.com",
      "zones" : [
...
```
CODE
Save the name parameter for this IP address. In the example above, it is ns.example.com.
Add the following parameter to the /opt/ispsystem/dnsmanager6/etc/dnsmgr.conf config file
```
 DefViewUsable yes
 DefViewAlias <name> 
```
CODE
Comments
<name> — saved value of the name parameter

Restart the control panel:

/opt/ispsystem/dnsmanager6/sbin/mgrctl -m dnsmgr -R

BASH

Restart the recovery process:
- if you are installing DNSmanager 6 on the server with DNSmanager 5:
```
/opt/ispsystem/dnsmanager6/sbin/mgrctl -m dnsmgr restore_dns
```
  BASH
- if you are transferring a DNSmanager 5 database dump:
```
/opt/ispsystem/dnsmanager6/sbin/mgrctl -m dnsmgr restore_dns bind_ip=on
```
  BASH

Restart the control panel:

/opt/ispsystem/dnsmanager6/sbin/mgrctl -m dnsmgr -R

BASH

ERROR missed(ips)

This error may occur when restoring the DNS server data.

Example error

ERROR missed(ips):  with  '192.168.1.1' does not exist

CODE

Comments

192.168.1.1 — non-existing IP address

Solution:

In the /opt/ispsystem/dnsmanager6/dump/dns.dump.json file, remove the IP address contained in the error text from the destip parameter. For example, the destip parameter is:
```
"destip": "192.168.1.1 192.168.2.2"
```
CODE
If the error contains the IP address 192.168.1.1, the parameter should be changed to:
```
"destip": "192.168.2.2"
```
CODE

Restart the recovery process:

/opt/ispsystem/dnsmanager6/sbin/mgrctl -m dnsmgr restore_dns bind_ip=on

CODE

Trying restore DNS from dump

If restoring DNS server data ends on the Trying restore DNS from dump line and the control panel terminates, it means that the server does not have enough RAM to perform the operation.

Solution: increase the amount of RAM on the server.

Diagnostics

DNSmanager 5 log files

/usr/local/mgr5/var/backuptool.log — dump generation utility.

DNSmanager 6 log files

/opt/ispsystem/dnsmanager6/var/dnsmgr.log — installation script;
/opt/ispsystem/dnsmanager6/var/backuptool.log — dump generation utility.

Preparation

Supported OS

Licensing

Disabling DNSSEC

Installing DNSmanager 6 on the server with DNSmanager 5

Transferring a DB dump to the server with DNSmanager 6

Actions after migration

License activation

Verifying namespaces

Verifying DNS records

Possible errors

ERROR notconfigured(def_view_no_action): An error occurred while executing the request

ERROR missed(ips)

Trying restore DNS from dump

Diagnostics

DNSmanager 5 log files

DNSmanager 6 log files

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