The duration of each step is determined by DCImanager 6 life cycle stages.
Software life cycle
Stage
Software updates
Documentation
Start
GA
Expansion of functionality
Fixing errors and vulnerabilities
Provided and updated in full scope
Q1 2020
LTS
Modifications related to changes in legislation
Fixing critical errors and vulnerabilities, except those related to the use of unsupported versions of operating systems (OS). Read more about the supported OS inServer requirements.
Expansion of functionality is not provided
Provided and updated in full scope
Currently not determined
EOL
Not provided
Provided in full scope, no updates are released
Currently not determined
Technical and advisory support
Technical and advisory support for DCImanager 6 is provided according to the Support rules.
Technical support is only available for software versions released within two months from the date of support request. For example, if you contact technical support on November 15, 2021, support will be provided only if the software was updated on September 15, 2021 or later. You can find information about the product versions on the ISPsystem website.
If the support request is related to the operation of the equipment, update the firmware of the device to the latest versions before contacting us.
Advisory support is provided for all versions of DCImanager 6 until the EOL stage.
ISPsystem is not responsible for any possible threats to your network security caused by using an outdated version of DCImanager 6 software.
Operating Systems
Servers running AlmaLinux and Ubuntu use standard kernel builds from OS vendors without any modifications. For bug fixes and kernel enhancements, please contact OS vendors via open bug trackers:
