To assign a task to a remote BILLmanager, set up the "Tasks proxy" module in the billing system.  The module has two sides:

  • Server — receives tasks. 
  • Client — allocates tasks to a remote BILLmanager. 

The information from the client side to the server one is sent after the task has been modified. The information from the server side to the client is sent once in 5 minutes. 

The service provider can manually update the information on the client side: 

/usr/local/mgr5/sbin/remotetaskctl --command checkevent
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Setup

Navigate to Integration → Modules → Tasks proxy → click Install:

Configuration

To proxy tasks correctly, set up the client side in the source BILLmanager and the server part in the target one. 

Server side configuration 

The server side allows receiving tasks from BILLmanager where the module client side is set up. 

Client Id — id of the client that will be used to connect to the client side.

Department — select a department that will be responsible for the tasks. You cannot assign the same department on several servers. We recommend that you create a new department for every server side. 

Client side configuration 

The client side allows assigning tasks to  BILLmanager where the module server side is set up. 

BILLmanager URL — the URL of the billing system where the module server side is set up. 

Login — enter the login to connect to the remote billing system. You need to specify the account id from the server side configuration form. 

Password — enter the login to connect to the remote billing system.

When configuring the client side you also need to match the departments. 

Remote department — select a department in the remote BILLmanager that will take the tasks.  You need to specify it when configuring the server side of the module.

Local department — select a department in the provider's billing system. The tasks created to that department will be forwarded to the remote BILLmanager. You cannot use the same department in several proxy clients. We recommend that you create a new department for every client side.