Function: selecttickets

Result: the list of elements

Quality control

Access level: admin

  • id — Id
  • name — Name

Name

Function: selecttickets.rate.category

Result: the list of elements

Rate categories

Access level: admin

  • id — Id
  • name — Name

Edit rate categories

Function: selecttickets.rate.category.edit

Access level: admin

The function is simultaneously used to view object's parameters, to change an object, and create new one.

View object's parameters:

  • Parameters:
    • plid — parent list unique identifier (id element of selecttickets function).
    • elid — unique identifier (id element of selecttickets.rate.category function)
  • Result: object parameters list

Create an object:

Parameters:

  • sok — the parameter must not be empty, generally "ok".
    • plid — parent list unique identifier (id element of selecttickets function).
    • additional query parameters ...
  • Result: successful operation or error message

Change an object:

  • Parameters:
    • sok — the parameter must not be empty, generally "ok".
    • plid — parent list unique identifier (id element of selecttickets function).
    • elid — unique identifier (id element of selecttickets.rate.category function)
    • additional query parameters ...
  • Result: successfull operation or error message

The list object's parameters or additional query parameters (see above):

  • name — Name. Enter a name for this payment method

Delete

Function: selecttickets.rate.category.delete

Delete

Access level: admin

Parameters:

  • elid — one or more object's unique identifiers comma-delimited with space ", ". The unique identifiers is the id element of selecttickets.rate.category function.

Result: successful operation or error message

Show selected items

Function: selecttickets.selection

Show selected items

Access level: admin

Selection of tickets

Function: selecttickets.edit

Access level: admin

The function is simultaneously used to view object's parameters, to change an object, and create new one.

View object's parameters:

  • Parameters:
    • elid — unique identifier (id element of selecttickets function)
  • Result: object parameters list

Create an object:

  • Parameters:
    • sok — the parameter must not be empty, generally "ok".
    • additional query parameters ...
  • Result: successful operation or error message

Change an object:

  • Parameters:
    • sok — the parameter must not be empty, generally "ok".
    • elid — unique identifier (id element of selecttickets function)
    • additional query parameters ...
  • Result: successful operation or error message

The list object's parameters or additional query parameters (see above):

  • name — Name. Enter a name for this payment method
  • type — Type . Chat or tickets will be selected
  • email_list — Email list. The list of email addresses that can be selected when sending tickets with customer satisfaction rating

Name

Function: selecttickets.rule

Result: the list of elements

Rules to select tickets

Access level: admin

  • id — Id
  • rule — Rule
  • rulegroup — Group of rules

Delete

Function: selecttickets.rule.delete

Delete

Access level: admin

Parameters:

  • elid — one or more object's unique identifiers comma-delimited with space ", ". The unique identifiers is the id element of selecttickets.rule function.

Result: successful operation or error message

Edit the selected rule

Function: selecttickets.rule.edit

Access level: admin

The function is simultaneously used to view object's parameters, to change an object, and create new one.

View object's parameters:

  • Parameters:
    • plid — parent list unique identifier (id element of selecttickets function).
    • elid — unique identifier (id element of selecttickets.rule function)
  • Result: object parameters list

Create an object:

Parameters:

  • sok — the parameter must not be empty, generally "ok".
    • plid — parent list unique identifier (id element of selecttickets function).
    • additional query parameters ...
  • Result: successful operation or error message

Change an object:

  • Parameters:
    • sok — the parameter must not be empty, generally "ok".
    • plid — parent list unique identifier (id element of selecttickets function).
    • elid — unique identifier (id element of selecttickets.rule function)
    • additional query parameters ...
  • Result: successfull operation or error message

The list object's parameters or additional query parameters (see above):

  • type — Type.
  • group — Group of conditions. Conditions in this group will be combined by the OR operator. Groups are combined by the AND operator. For example: A, B, and C operators can be combined into one group. D and E operators are combined into the second group. The result will be as follows: (A OR B OR C) AND (D OR E)
  • groupname — Group name. Enter the name of the conditions group

Select tickets according to the rules specified

Function: selecttickets.runselection

Select tickets according to the rules specified

Access level: admin

Parameters:

  • elid — one or more object's unique identifiers comma-delimited with space ", ". The unique identifiers is the id element of selecttickets function.

Result: successful operation or error message

Delete

Function: selecttickets.delete

Delete

Access level: admin

Parameters:

  • elid — one or more object's unique identifiers comma-delimited with space ", ". The unique identifiers is the id element of selecttickets function.

Result: successful operation or error message